Let’s start at the beginning. Content Management Systems were developed so that anyone would be able to update or change content on their website pages. A CMS is a tool that should make managing your website easy.
It’s amazing how many potential clients I speak to who aren’t able to do this. And it isn’t their fault.
So if you’re managing your company website and every time you attempt to make a change or an addition to content you’re struggling with font size or style, paragraphs or indents, here are a few tips for the next time you hire a web designer (because it all comes back to your web designer.)
Take a look at the CMS tool your web designer is using BEFORE you sign an agreement.
You should be shown the CMS tool before you agree to the site design. You’ll want to make sure you get a brief tour. If your site is being designed in WordPress, you’ll see that the tool is fairly straightforward. We’ve seen some sites, though, that are custom-designed with proprietary CMS tools. Those aren’t so straightforward. Ask questions and get answers before you agree to anything.
Make sure your agreement includes CMS training for everyone in your office involved in your website.
Your web designer should provide training and manuals as part of your site design. The last thing you (or anyone else) want to do is to update your site in your CMS without it. Training makes all the difference … and manuals go a long way. Also remember that if you’ve been trained in WordPress and you’re switching to a different tool, you’ll need training in the new one because there may be small, but very significant differences in how they operate.
Your site administrator needs different, deeper training than other staff members
If you’re a site administrator, you already know that there are certain changes and additions that only you can make to your website. In many situations, there’s more than one administrator. These are the key people for website management and they need to have deeper training than others. You’ll need to make sure that your administrators get that training.
Your web designer should be available for guidance after your site goes live
If you have a problem completing an update in your CMS or if you need to confirm how to go about making a specific change, your website designer should be a phone call away and willing to provide guidance after training. This should never be an issue.
If you follow these tips, you’ll become fluent in your CMS tool. You really don’t need to be a website designer to get there … you just need a web designer that can help you.
Stay tuned for more!